Operational Support Services

  • Green Light delivers outsourced BAU functions in a managed service engagement model
  • We look after complexities that surround supporting networks or infrastructure, ensuring that our clients are      on track to reach their business outcomes
  • Whether it is managing data centres, field engineers or desk side support services, Green Light reduce costs    and do it better.
  • Benefit from our economies of scale and utilise our expert knowledge and infrastructure exactly when and        where you need it
  • Examples of our capabilities: functional teams, service desk, IMAC, data centres

The IT industry is growing at an exceptional rate and technology advancements often create complex challenges for businesses. Workforces are progressing to a more mobile and disperse format, and software continues to shift towards the cloud. As the complexity of these challenges increase, maintaining service quality whilst also controlling escalating costs is a persistent difficulty for organisations.

Partnering with Green Light, our team offers consistent, round the clock maintenance and management of the services your business requires most. We enhance organisations’ overall performance by supporting operations outside current capabilities. Your business will benefit from our economies of scale, as you are able to utilise our expert knowledge and infrastructure exactly when and where you need it. The Green Light team seek to partner with clients, becoming an integral component in current, and future business operations, with our experts offering reliable, trusted advice combined with agile and adaptable services.

At Green Light, we provide a range of support and management services that are tailored to specific needs. With both remote and on-site support capabilities, our highly skilled team will manage any errors, incidents or problems that may arise within your IT working environment, keeping operational disruption, risks and costs to a minimum.

Essentially, our team works with you to design services that ensure your business outcomes are always being met.